Training

Workforce Development and Training

Through work-based learning, our training courses equip participants with the knowledge, skills, and confidence to provide exceptional service to tourists, surpassing their expectations and leaving a lasting impression.

Critical life skills

System of Training Delivery

We educate trainers in interactive and participatory methods to deliver customer service training. Our training includes coaching and mentoring support, ensuring the quality and consistency of training delivery, with a focus on monitoring and evaluating its impact on participants’ performance and satisfaction.

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