Boost employee confidence and improve engagement with one of
START Kentucky’s customized training models:
Workforce Development and Training
Through work-based learning, our training courses equip participants with the knowledge, skills, and confidence to provide exceptional service to tourists, surpassing their expectations and leaving a lasting impression.
Critical life skills
We empower individuals by imparting critical life skills such as communication, teamwork, problem-solving, self-management, and entrepreneurship. These skills enable them to conquer challenges, achieve personal and professional goals, and elevate their economic mobility.
System of Training Delivery
We educate trainers in interactive and participatory methods to deliver customer service training. Our training includes coaching and mentoring support, ensuring the quality and consistency of training delivery, with a focus on monitoring and evaluating its impact on participants’ performance and satisfaction.